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APARTMENTS IN TOLEDO

CONTACT: +34 925 583 614

GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE

OVERVIEW

In order to comply with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following are the general information details of this website:

  • Owner: Imperica Comunicación y Marketing. (Hereinafter, “Toledo AP – Tourist Accommodation”)
  • Address: Calle Sal 3, 45001 Toledo, Spain
  • Contact e-mail: info@toledoap.com
  • Contact telephone number: +34 693 56 79 78
  • CIF: B88030564
  • This toledoap.com website, including all the web pages that make it up, (hereinafter “Website” or “Site”) belongs to Toledo AP – Tourist Accommodations, through which users and/or customers of the same (hereinafter “User” or “Users”) can access its services and various information and content available on the Website.
  1. BINDING NATURE OF THE GENERAL CONDITIONS OF USE OF THE WEBSITE

Access to the Website is completely voluntary and the User who accesses it, accepts, from the moment they access, without any type of reservation, these General Conditions, as well as where appropriate “Specific Conditions” that may complement, replace or modify them in relation to the services and contents of the Website.

Users should be aware that the contracting of the accommodation services of Toledo AP – Tourist Accommodation is governed by the specific or particular contractual conditions, according to the applicable legislation in each case, which are agreed by the Users with Toledo AP – Tourist Accommodation at the time of booking.

It is mandatory that the User carefully reads these General Conditions before using the Website under his/her sole responsibility and, in the event of not agreeing with them, he/she immediately leaves the Website.

Notwithstanding the foregoing, Toledo AP – Tourist Accommodation reserves the right to deny access to the Website at any time, without prior notice and without the right to compensation, to those Users who fail to comply with these General Conditions, or the particular conditions that are applicable to them in each case

  1. MODIFICATION OF CONDITIONS

Toledo AP – Alojamientos Turísticos reserves the right, at any time and without prior notice, to modify or eliminate the content, structure, design, services and conditions of access and/or use of the Website, whenever it deems it appropriate, as well as the right to interpret these conditions, in any questions that may arise from their application.

  1. RESPONSIBILITY OF THE USER

The User declares that he/she is of legal age and has the legal capacity to acquire the services offered through the Website.

The Website is aimed at the end consumer, and may only be used for the purpose of collecting information to make a purchase on it, and its use for other purposes is not permitted without the express written consent of Toledo AP – Alojamientos Turísticos. Access, viewing and, where appropriate, downloading of the content or services will always be carried out for strictly personal and non-commercial purposes.

The User undertakes to use the services and contents of the Website, in accordance with current legislation, with the principles of good faith and generally accepted uses and not to contravene public order or the provisions of these General Conditions with their actions through the Website. Therefore, any use for illicit purposes or that harms or impedes, may damage and/or overload, in any way, the use and normal functioning of the Website or against any third party is prohibited.

The User undertakes not to remove, delete, alter, manipulate or in any way modify:

  • Those notes, legends, indications or symbols that either Toledo AP – Tourist Accommodations or the legitimate owners of the rights incorporate into their properties in terms of intellectual or industrial property (such as, for example, copyright, © ® , , etc ™.).
  • The technical protection or identification devices that can or could contain the contents (such as, for example, watermarks, fingerprints, etc.).
  1. PROHIBITED USES

Toledo AP – Tourist Accommodation reserves the right to take the corresponding legal action against anyone who fails to comply with the following prohibitions:

It is expressly forbidden:

Using any of the content or services for illicit purposes or effects, prohibited in these General Conditions, harmful to the rights and interests of third parties, or that in any way may or could damage, disable, overload, deteriorate or impede the normal use of the services, computer equipment or documents, files or all kinds of content stored on any computer equipment of Toledo AP – Tourist Accommodation.

  • Using content or services that are protected by any intellectual or industrial property rights belonging to the entity or to third parties, without the user having previously obtained the necessary authorisation from their owners to proceed with the use they make or intend to make.
  • Reproduce, copy, distribute, communicate, transform or modify the contents, unless authorised by the holder of the corresponding rights or legally permitted.
  • Incorporate viruses or other physical or electronic elements that may or could damage or impede the normal functioning of the network, system or computer equipment (hardware and software) of Toledo AP – Tourist Accommodation, or of third parties, or that could damage the electronic documents and files stored on said computer equipment.
  • Obtaining or even attempting to obtain the content by using means or procedures other than those that, as the case may be, have been made available for this purpose in general, or those that are usually used on the Internet for this purpose, provided that they do not entail a risk of damage or disabling of the website, of the services or contents.
  1. RESPONSIBILITY OF TOLEDO AP – TOURIST ACCOMMODATIONS

Toledo AP – Tourist Accommodations adopts reasonably adequate security measures. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that the service depends on vulnerable external and internal elements.

Toledo AP – Alojamientos Turísticos makes reasonable efforts to keep the Website updated and in good working order. However, it is not responsible for nor does it guarantee that access to the Website will be infallible, continuous or free of deficiencies. Nor can it guarantee that the content or software that the User may access through the Website is free of harmful elements, viruses, interferences, breakdowns, omissions, disconnections or other elements that may cause damage to the User or alterations in the User’s computer software or hardware systems or in their electronic documents and files of the Users.

Likewise, it will not be liable for damages of any nature arising from the use of the Website, including but not limited to those caused to computer systems or those caused by improper use of the Website, interruptions or defects in telecommunications that may occur in operations of a financial or similar nature. or those caused by third parties through illegitimate interference beyond the control of Toledo AP – Tourist Accommodation.

Therefore, Toledo AP – Tourist Accommodation. excludes, to the fullest extent permitted by law, any liability for damages of any kind that may be due to the transmission, dissemination, storage, availability, reception, obtaining or access to the Website, and in particular, although not exclusively, for damages that may be caused.

7.SAFETY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these purposes, the user/client accepts that the provider obtains data for the purpose of the corresponding authentication of the access controls. Likewise, the data about your credit card is not registered in any database but goes directly to Banco Santander’s POS (Point of Sale Terminal).

In addition, we inform you that in an effort to provide greater security to credit card owners, we have incorporated the secure payment system called CES (Secure Electronic Commerce) into our payment gateway. In this way, if you are a holder of a “secured” card, you can always make payments by VISA or MASTERCARD in our store.

VISA or MASTERCARD Credit Card — We guarantee that each of the transactions made in ToledoAp.com is 100% secure. All operations involving the transmission of personal or banking data are carried out using a secure environment. ToledoAp.com uses a server based on standard SSL (Secure Socked Layer) security technology. All the information you transmit to us is encrypted through the network. (If you want to know more, visit our Secure Payment section). Likewise, your credit card details are not registered in any database but go directly to the Bank’s POS (Point of Sale Terminal). In addition, we inform you that in an effort to provide greater security to credit card owners, we have incorporated the secure payment system called CES (Secure Electronic Commerce) into our payment gateway. In this way, if you are a holder of a “secured” card, you can always make payments by VISA or MASTERCARD in our store. In the event that your card is not adhered to this payment system, ToledoAp.com will only accept payment by VISA or MASTERCARD credit card to customers with previously proven seniority and reliability. In both cases, when paying by VISA or MASTERCARD, the following information will always be requested: the card number, the expiry date, and a Validation Code that coincides with the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.

Important: Credit card fraud is a crime, and anyone who makes a fraudulent transaction in our online store will ToledoAp.com prosecuted.

  1. PRIVACY POLICY. DATA PROTECTION

Toledo AP – Alojamientos Turísticos recognizes the importance of protecting the personal information of its users and customers and of keeping it confidential and secure in accordance with current regulations.

This privacy policy describes the processing of the data of our users and customers collected through www.toledoap.com (“Website”), by telephone or any other communication channel, so we recommend that our users and customers read this privacy policy carefully so that they can provide Toledo AP – Tourist Accommodations with the personal data that may require them to be fully informed, in particular about the mandatory nature of the Delivery of data and the purpose of its processing.

Likewise, we inform you that in the future modifications may be made to this privacy policy in order to ensure constant compliance with the applicable regulations in order to adapt it to new legislation or jurisprudence.

Data controller

  • The personal data will be subject to automated and/or manual processing and incorporated into the file owned by Imperica Marketing and Communication., Calle Sal 3 CIF: B88030564 (hereinafter, “Toledo AP – Tourist Accommodations” or “The Data Controller”).

Collection and purpose of the processing of personal data

  • In accordance with the L.O 15/1999 on the Protection of Personal Data (“LOPD”) and its implementing regulation R.D. 1720/2007 (“RDLOPD”), we inform our users and customers that their personal data are collected, stored and processed automatically and/or manually by Toledo AP – Tourist Accommodations in the manner and for the purposes described below and in accordance with the provisions of the LOPD and the RDLOPD.
  • Toledo AP – Tourist Accommodations may collect data from users and customers:
    • Directly from the user because he/she provides his/her data directly and electronically by filling in any form available on the toledoap.com(“Website”) or by telephone for the provision of the service requested by the user.
    • By means of computer systems and software procedures incorporated into the Website for its proper functioning: The processing of the personal data of the user who visits and consults the Website is limited to the so-called ‘browsing data’, i.e. data that is necessarily transmitted to the Website by the computer systems responsible for its administration and by the communication protocols of the Internet. Browsing data includes, for example, the IP addresses or domain names of the computers used by the user who connects to the Website, as well as a series of parameters related to the type of operating system used by the user. The browsing data mentioned above, as well as, for example, the number or duration of visits to the Website, are collected and processed by Toledo AP – Tourist Accommodation solely and exclusively for statistical purposes and in an anonymous form, as well as to verify the correct functioning of the Website and improve its functioning.
    • Through the Website, through the use of cookies. A cookie is a very small text file that a web server can save on a computer’s hard drive to store some information about the user. It can only be read by the website that sent it to the computer. These devices are exclusively associated with a single user and their own access device. Cookies are files sent by the website and stored in the user’s browser by a web server for the maintenance of the browsing session by storing your IP address (of your computer) and other possible browsing data. It is understood that the user gives his/her consent to the fact of using and continuing to browse through the Website, except to the extent that he/she has modified the configuration of his/her browser to refuse the use of the same.
  • Cookies are files sent by the website and stored in the user’s browser by a web server for the maintenance of the browsing session by storing your IP address (of your computer) and other possible browsing data.

Types of Cookies used on our Website

  • a) Technical cookies: they are strictly necessary for the operation of the Website.
  • b) Personalisation cookies: they are used to facilitate navigation on the Website, to remember the options you have chosen on the Website and to provide more personalised functionalities.
  • c) Analytical cookies for statistical activity and traffic measurement: they collect information on the use of the Website, the pages visited and possible errors that may occur during browsing. These cookies do not contain personal data.
  • d) Cookies for advertising purposes: these are used to collect information in order to make advertising more interesting to you and to display advertisements on the Website or on third-party sites or other online advertising campaigns. Most of these cookies are “third-party cookies”, so they are cookies from entities other than us.
  • e) Social cookies: which are necessary to interact with the widgets of social networks such as Facebook, Google, Twitter, etc.

By modifying your browser settings, you can disable cookies or receive a warning before accepting one or delete all cookies installed. Each browser has different procedures for managing its settings, so below are how to manage cookies in the main browsers:

We also invite our users and customers to consult the following website http://www.youronlinechoices.com/es where they can find useful information on the use of cookies and on the measures they can take to protect their privacy on the Internet.

In addition to what has already been specified, users and/or clients expressly authorise Toledo AP – Tourist Accommodation to use the personal data provided for the following purposes:

  • Collection, conservation and processing of data for the purpose of establishing and managing the contractual relationship connected with the provision of the Toledo AP – Tourist Accommodation Service, including the use of such data to send communications related to the development of the contracted service through email, SMS or any other means of communication.
  • Compliance with legal obligations
  • Sending commercial communications by e-mail or other equivalent means of electronic communication, about products or services similar or related to those offered by Toledo AP – Tourist Accommodation under the terms provided for in Article 21 of Law 34/2002 on information society services. Sometimes, these commercial communications may be sent in a personalised way.
  • Sending of “The best offers“: without prejudice to the provisions of the previous section, and only with the express consent of the user, Toledo AP – Tourist Accommodation will process the data for the sending by email, telephone, post, SMS, MMS or any equivalent means of communication, of the best offers on any type of product and service marketed by Toledo AP – Tourist Accommodation or by its partners or commercial collaborators operating in The following sectors: tourism, leisure and catering, events, sports, music, fashion, clothing, textiles, decoration, consumer goods, food and beverages, finance, energy, media, new technologies, telecommunications, publications and publishing, environment, retail and services in general.
  • The processing of data for this purpose is optional and the user will be expressly asked for consent to receive the best offers as described above. If this consent is not given, Toledo AP – Tourist Accommodation will not send the commercial offers referred to in this section.
  • Mandatory and optional nature of the provision of data

The provision of the data requested at the time of booking is mandatory for the booking process to be completed. However, in the data collection forms, those data that are considered necessary for the requested service are marked with an asterisk.

  • Veracity and quality of the data. Age of majority

The users and clients of Toledo AP – Tourist Accommodation guarantee and are responsible, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. Likewise, users and customers acknowledge that, in the event that they do not provide their data in a true and up-to-date manner, Toledo AP – Tourist Accommodation will be unable to provide the services requested by them.

Finally, users and customers declare that they are of legal age or have the corresponding authorization from their legal representatives.

  • Data security.

Toledo AP – Tourist Accommodation undertakes to comply with its obligation of secrecy of personal data and its duty to treat them confidentially, and assumes, for these purposes, the technical, organisational and security measures necessary to prevent their alteration, loss, processing or unauthorised access, in accordance with the provisions of Organic Law 15/1999 of 13 December. Protection of Personal Data, and other applicable legislation. However, users and customers must be aware that security measures on the Internet are not impregnable, so Toledo AP – Tourist Accommodation cannot guarantee the total and absolute inviolability of its data files, nor the perfect functioning of its protection and security mechanisms.

  • Rights of users and customers in terms of data protection

Users and/or customers may exercise their rights of access, rectification, cancellation provided for in Organic Law 15/1999, of 13 December, on the Protection of Personal Data and other applicable regulations for this purpose, by contacting Toledo AP attaching a copy of their ID by writing to the email info@toledoap.com or to the address Calle Sal 3, 45001. Toledo.

Additionally, if users and/or customers do not wish to receive commercial or promotional offers by email from Toledo AP – Tourist Accommodation, in addition to exercising the rights indicated above, they can revoke their consent by sending an email to info@toledoap.com indicating the word “Unsubscribe” in the “Subject” field.

  1. INTELLECTUAL PROPERTY

The contents of the Website, including texts, images, graphic design, source code, logos, trademarks, etc., are the exclusive property of Toledo AP – Tourist Accommodation and are protected by the regulations governing Intellectual and Industrial Property, and their reproduction, modification, distribution or manipulation is therefore prohibited.

Toledo AP – Tourist Accommodation is the exclusive owner of all intellectual, industrial and similar property rights that may correspond to the Website. Likewise, all rights are reserved in favor of Toledo AP – Tourist Accommodations, all rights over any content, services or elements of its property that are incorporated into the Website, including, but not limited to, those elements that make up the visual appearance, graphic image and other sensory stimuli of the web pages that make up the Website. the navigation architecture, the source codes of web pages, images, recordings, computer programs, databases, technology, logos and distinctive signs

  1. LICENSE TO LINK TO THE WEBSITE FROM OTHER WEBSITES

Any third-party link to this Website must be to its home page or, from the outset.

Users and, in general, all those who intend to establish a link between their website and the Website must comply with the following conditions detailed below. Any other claim for a link other than that stipulated in this clause will require the prior express written acceptance of Toledo AP – Tourist Accommodation.

The User may not reproduce, or imitate, in whole or in part, the content of the website, nor its graphic appearance, (“look and faithful”), nor make frames (“phrases”) or assembled links (“online link”) of the pages of Toledo AP – Tourist Accommodation.

You may not create a browser, frame, or an environment or navigation bar on the pages of the Website.

No false, inaccurate, incorrect or denigrating statements or indications may be made about the Website, Toledo AP – Tourist Accommodation or any of the Toledo AP – Tourist Accommodation properties and, in particular, it shall not be stated or implied that Toledo AP – Tourist Accommodation collaborates, or is a collaborating partner, or that in any way it has supervised or assumed in any way the contents or services offered or made available on the website at the one that establishes the link.

The website on which the link is established will not contain any trademark, trade name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to Toledo AP – Tourist Accommodation, except for those signs that form or could form part of the same link or those others owned by it that have been previously licensed in writing by Toledo AP – Tourist Accommodation.

The website on which the link is established will not contain information or content that is illegal, contrary to morality, generally accepted good customs and public order.

The existence of a link between a website and the Website does not imply the existence of a relationship between Toledo AP – Tourist Accommodation and the owner of that page, nor the acceptance and approval of its contents and services.

  1. LINKS FROM THE WEBSITE TO OTHER WEBSITES

Within the Website, Toledo AP – Tourist Accommodation may provide Users with links to other websites managed and/or controlled by third parties. Toledo AP – Tourist Accommodation includes them on its Website solely for the convenience of Users and does not assume any responsibility, direct or indirect, for damages of any nature that may arise from access to the websites of third parties not managed by Toledo AP – Tourist Accommodation.

Toledo AP – Tourist Accommodation reserves the right to unilaterally remove any links that may appear on the Website at any time.

  1. APPLICABLE LAW AND JURISDICTION
  • If the User is a professional or company

These General Terms and Conditions are governed, to the extent permitted by the applicable regulations, by Spanish law. Likewise, to the extent permitted by applicable regulations and international agreements, the parties agree to submit to the jurisdiction of the Courts of Madrid, Spain, for any matter relating to the interpretation, compliance or execution of these Terms and Conditions, expressly waiving any own jurisdiction that may correspond to them, provided that the applicable regulations do not establish a specific mandatory jurisdiction.

  • If the User is a consumer

These General Conditions are governed by Spanish law or, if you reside outside Spain, by the law of the country of your residence.

Any dispute in relation to these General Conditions will be submitted to the jurisdiction of the User’s place of residence, unless the User decides to submit the dispute to another competent court including the domicile of Toledo AP – Tourist Accommodation, the place where he lived at the time of entering into the contract or the place where he lived at the time of the harmful event.

We inform you that you can use the online dispute resolution platform for services provided by companies in the European Union (the “ODR Platform”), which the European Commission makes available to all its citizens at the following link http://ec.europa.eu/consumers/odr/

Therefore, consumers in the European Union can send their complaints to Imperica Comunicación y Marketing SL (Toledo AP – Tourist Accommodation) through the ODR Platform using the email address of Toledo AP – Tourist Accommodation

We inform you of this email address that you can use it only for the purpose of sending us your complaint through the ODR Platform. Therefore, any email you send to info@toledoap.com outside of the established procedure through the ODR Platform may not be answered.

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